Coherence
Safety, compliance, contracts, vendors, and plant intelligence in one system
Coherence helps industrial groups run high-risk plant work with evidence and governance, with model assistance where it helps. It connects contractor compliance, gate access, permits, LOTO, calibration, shift handover, NCR/CAPA, statutory obligations, contracts, BOQ reconciliation, vendor behavior, downtime, consumables, tool custody, and visual work instructions. Recent additions extend it to MSME receivables, QCO regulatory compliance and shop-floor downtime logging.
Real-World Operating Problem
Industrial teams lose control when safety, gate, vendor, and contract data live in separate places.
Coherence is built around the contractor as the shared operating record. The same contractor who enters the gate, works on a permit, triggers an NCR, returns a tool, affects downtime, submits a bill, and bids for the next contract should carry one accountable history.
Capability Flow
From the gate to the invoice on one contractor record
Coherence connects the steps of plant work so the same contractor history follows the job from site entry to payment follow-up.
Gate eligibility
Worker status, contractor documents and deployment are checked for an allow, block or escalate decision.
Permit to work
Permits, isolation points and gas tests gate activation. The authoriser must differ from the raiser.
Shift and downtime
Shift handover pulls active permits and downtime. Stops are logged and tied to OEE.
NCR and CAPA
Findings become tracked corrective actions with owners and escalation.
Contract and billing
RA bills, retention, BOQ reconciliation and procure-to-pay stay linked to site progress.
Receivables
Invoices, interest, reminders and claim preparation follow the money owed.
Capability flow based on the Coherence modules.
Operational Intelligence Layer
Model assistance that supports governed plant decisions
Coherence uses a configurable provider layer with adapters for OpenAI-compatible APIs (which also reach OpenRouter and Ollama), Anthropic, Gemini, Azure OpenAI and Sarvam, plus a simulated provider for testing. A task router adds fallback, retries, PII redaction, output-schema validation, per-organisation budgets and call logging, and outputs stay drafts or suggestions for a person to review.
Conversational Operations Copilot
Lets users ask questions about tenders, daily progress reports and compliance records through a read-only tool loop that runs with the user's own permissions.
- Includes: Each call carries the asking user's own access token.
- Includes: Drafts carry a citation list that cannot be empty.
Search and Natural-Language Query
Organisation-scoped search and natural-language query across operational records, and drafting that cites its sources, for audit and compliance reporting.
- Includes: Search is scoped to the user's organisation.
- Includes: A drafts table with edit history before anything is final.
Agent Identity and Action Control
Agent users act with the intersection of the agent's and its principal's permissions, and irreversible actions wait in a confirmation queue for a person.
- Includes: Agent actions are recorded in the audit trail.
- Includes: Role-based control around sensitive actions.
Photo, Document, and Form Intelligence
Supports image analysis, document extraction, form drafting, and evidence summarization for site reports, audits, safety observations, and compliance submissions.
- Outcome: Field evidence becomes structured review work faster.
- Outcome: Missing, expired, or inconsistent records are easier to spot.
Risk Signals Without Black-Box Scores
Vendor and contractor intelligence is presented as explainable signals: expired compliance, late closures, NCR patterns, overdue returns, permit discipline, and performance history.
- Includes: Signals link back to the underlying records.
- Includes: Signals are shown as facts, not a single hidden score.
Capability Map
Full Coherence suite capabilities
The platform is organized into practical operating zones so each buyer can adopt the modules they need while still building one connected industrial record.
Contractor Compliance and Gate Control
Worker master, contractor deployment, document validity, compliance state, principal-employer exposure, gate eligibility, vehicle matching, muster records, and returnable gate pass control.
- Outcome: Blocks expired or ineligible workers before they enter risk zones.
- Outcome: Gives security teams a clear allow, block, or escalate decision.
Permit to Work, LOTO, Calibration, and Visual SOP
High-risk permits, isolation points, gas tests, confined-space attendant logs, SIMOPS conflict detection, calibration fitness, worker acknowledgement of current instructions, and permit activation gates.
- Outcome: Prevents unsafe work from starting on incomplete permits.
- Outcome: Ensures crews acknowledge the current work instruction before execution.
NCR, CAPA, Audit, and Statutory Compliance
NCR state machine, CAPA ownership, compliance snapshots, audit findings, statutory obligation calendar, personal liability mapping, reminders, and escalation paths.
- Outcome: Converts findings into tracked corrective action.
- Outcome: Reduces missed dates for licenses, filings, inspections, and consents.
Commercial Control, CLM, and BOQ Reconciliation
BG, EMD, and SD tracking, invocation workflow, contract lifecycle management, variation orders, EOT, retention ledger, DPR-fed progress, BOQ-to-actual-to-invoiced reconciliation, and front-loading checks.
- Outcome: Finance sees contingent liability and payment risk before closure.
- Outcome: Contracts reflect actual site progress, not only paperwork.
Shift Handover, Downtime, OEE, and Consumables
Structured shift logs, auto-pulled active permits and downtime, production counts, OEE with data-quality tier, micro-stop patterns, consumable issue, expiry, standards, and rate-deviation review.
- Outcome: Incoming shifts see unresolved work and real equipment losses.
- Outcome: Consumable waste and abnormal usage patterns become visible.
Vendor, Contractor, and Tender Intelligence
Vendor behavior signals, contractor performance dossiers, disclosed evaluation criteria, bidder past-performance surfaces, tender intelligence, and procurement decision support.
- Outcome: Future awards can account for real execution quality.
- Outcome: Leadership sees repeat risk across plants, projects, and contractors.
Tool Crib and Material Movement
Tool issue, return, repair, custody, calibration-gated issue, returnable gate pass movement, and contract close-out checks for open tool obligations.
- Outcome: Contractors cannot silently exit with unresolved issued tools.
- Outcome: Unsafe or out-of-calibration instruments stay out of circulation.
Read Models, Asset Portal, Factory TV, and Search
QR asset portal, read-model wallboards, lost-feed state, org-scoped entity search, and audited retrieval across operational records.
- Outcome: Teams scan a location and see current facts instead of stale binders.
- Outcome: Dashboards show freshness so users know when a feed is no longer reliable.
Governed Forms, Notifications, and Workflow
Versioned forms, field provenance, approval flows, notification ladders, channel routing, non-suppressible emergency paths, templates, and durable delivery records.
- Outcome: Critical checks are governed once and reused across modules.
- Outcome: Escalation rules become platform behavior, not scattered promises.
Recently Added
New apps and platform capabilities
Coherence has grown beyond plant safety and commercial control. These capabilities are the newest additions to the product.
Receivables Enforcer
Follow up unpaid MSME invoices from import to claim preparation. Invoices come in from Excel, Tally XML or e-invoice JSON with a row-level error report, and a rule table computes MSMED Act due dates and interest.
- Includes: Escalation ladder on a daily job with reminder, nudge, interest statement, notice and claim steps, owner approval on the formal steps.
- Includes: Interest statements and notices as PDFs, claim pack ZIP with a hashed manifest, buyer score and a 13-week cash forecast.
- Includes: AI drafts messages with numbers injected from the engine, never generated by the model.
QCO Compliance
Manage product and licence compliance against Quality Control Orders. A SKU registry with an applicability engine, a review queue and rule simulation with four-eyes publishing.
- Includes: Licence lifecycle with coverage checks and renewal reminders.
- Includes: Test plans, results with a computed verdict, instrument link to Calibration, and trend alerts.
- Includes: Lab-report extraction where each AI value cites a page and quote and a person accepts or rejects it.
- Includes: Change watch for regulatory feeds with AI-drafted rule diffs that a human reviews, and an inspection-pack ZIP.
Downtime Reason Logger
A shop-floor PWA for logging machine stops, with an offline queue that replays through an idempotent sync, QR machine stickers, machine profiles and shift calendars.
- Includes: Editable reason tree with English and Hindi synonyms, plus free-text mapping that only suggests and never auto-codes.
- Includes: Production counts, shift close-out, daily OEE, a rupee-loss Pareto and stop escalations.
- Includes: Maintenance work orders, PM by run-hours, repeat-failure rule, MTBF and MTTR.
Config and Workflow Engines
Versioned, layered, effective-dated configuration with schema validation, four-eyes approval and an admin UI, plus a workflow engine with guards, timers and pinned versions.
- Includes: Persistent scheduled-jobs queue.
- Includes: Feature flags and per-organisation configuration.
- Includes: Rule registry and AI provider and route administration.
Security and Localisation
TOTP multi-factor authentication with backup codes and admin reset, Hindi and en-IN locales with lakh and crore formatting, and keyed API error messages.
- Includes: Per-user notification preferences.
- Includes: Last-admin guard and session revocation.
- Includes: S3-compatible object storage option and shared hashed file attachments.
Notifications and Documents
Notification templates by channel and language, email and in-app delivery with reminder scans, and WhatsApp and SMS through a generic webhook adapter once an organisation configures one.
- Includes: Server-side PDF generation for statements, notices and print views.
- Includes: Per-record history views and audit-log queries by record.
Existing modules, deepened
Product Map
Twelve app areas on one shared platform
Adopt the apps you need. They share organisation scoping, role-based access, workflow, configuration, notifications and the audit trail.
Integrations with ERP, government portals and gate hardware are scoped per deployment. Tally, Excel and e-invoice data are imported as files.
Product Suites
Two entry points, one connected industrial record
Coherence can land with plant teams or commercial teams, then expand into enterprise intelligence once the operational corpus is strong enough.
Coherence Comply
Contractor compliance, worker eligibility, gate checks, vehicle matching, muster, and returnable gate pass control for sites that need safer access decisions.
Coherence Safety
PTW, LOTO, calibration, NCR/CAPA, shift handover, statutory calendar, OEE, visual SOP, and high-risk work governance for EHS and plant operations.
Coherence Commercial
BG/EMD/SD tracking, CLM, EOT, variation orders, retention, DPR confidence, BOQ reconciliation, invoice exceptions, and commercial exposure control.
Coherence Intelligence
Vendor risk signals, contractor dossiers, tender intelligence, bidder history, leadership dashboards, and governed AI assistance across the plant-commercial record.
Role-Based Value
How Coherence helps each team
The product is not a generic dashboard. It is designed around the daily decisions that industrial teams actually need to make.
Plant Head
See contractor readiness, high-risk permits, open shift items, downtime patterns, chronic losses, and unresolved safety actions across sites.
EHS Officer
Control PTW, LOTO, gas tests, calibration gates, statutory obligations, NCRs, CAPA owners, visual SOP acknowledgements, and audit readiness.
Security and Gate Team
Use clear eligibility decisions backed by worker status, deployment, contractor state, headcount rules, hazardous-zone requirements, and active restrictions.
Commercial and Finance
Track guarantees, retention, LD exposure, EOT, variation impact, BOQ variance, invoice risk, and contract close-out blockers from actual execution data.
Procurement
Review vendor behavior signals, contractor performance dossiers, tender evaluation context, disclosed criteria, and historical execution evidence.
Contractor and vendor records
Missing compliance items, permit readiness, returned tools, open corrective actions and performance signals are tracked per contractor for the plant and procurement teams.
Trust Foundation
Built for controlled industrial environments
Coherence combines AI assistance with hard operational controls, auditability, and deployment patterns that fit plant environments.
Evidence and audit trail
Hash-chained audit logs, approval history and source-linked drafts record what happened and who decided.
Access and tenant control
Role-based permissions, organisation scoping, module entitlements, protected routes and TOTP multi-factor authentication with backup codes.
Plant-first architecture
Functional locations, hazard classification, gate decisions, safety workflows, and read models support plant execution rather than forcing teams into generic back-office software.
Configurable without losing governance
Forms, workflow definitions, notification ladders, standards, and escalation behavior are configurable with versioning and approval discipline.
Implementation Paths
Adopt Coherence where the pain is highest
Start with the buyer and workflow that matters today, then extend into adjacent modules without rebuilding the operating record.
Gate and contractor control
Deploy M01, M02, and M07 to clean contractor master data, worker eligibility, gate entry, muster, and material movement.
Safety execution
Add PTW, LOTO, calibration, NCR/CAPA, statutory calendar, shift handover, and visual SOP gates.
Plant intelligence
Turn safety events, downtime, consumables, and contractor behavior into explainable insights for leadership.
Commercial exposure
Deploy BG/EMD/SD tracking, contract lifecycle, retention, EOT, variations, and BOQ reconciliation.
Execution evidence
Connect contracts with DPR confidence, gate presence, permit execution, NCRs, and shift handover records.
Procurement intelligence
Use vendor behavior and contractor performance signals during renewals, negotiations, and future tender evaluations.
Ground the data
Organise SOPs, permits, compliance records, contracts, vendor history, shift logs and site evidence with clear permissions.
Deploy AI assistance
Enable the assistant, image and document analysis, drafting and summaries, with every output reviewed by a person.
Govern actions
Move from recommendations to controlled AI-assisted actions with human approval, audit trail, and role-based gates.
Frequently Asked Questions
Coherence: common questions
What is Coherence?
Coherence is an industrial operations platform that connects contractor compliance, gate access, permit to work, quality, contracts, commercial control, receivables, regulatory compliance and downtime logging, organised as apps that share one organisation, access and audit model.
What has been added to Coherence recently?
Recent additions include a Receivables Enforcer for MSME payment follow-up, QCO Compliance for product and licence compliance, a shop-floor Downtime Reason Logger, a config engine with four-eyes approval, a workflow engine, TOTP multi-factor authentication, Hindi and en-IN localisation, and notification templates by channel and language.
Does Coherence use AI?
Yes, in specific places. A task router sends named tasks such as message drafting, lab-report extraction and downtime-reason mapping to configured providers with fallback, PII redaction, schema validation and call logging. Outputs are drafts or suggestions that a person reviews.
Which AI providers can Coherence use?
Coherence has adapters for OpenAI-compatible APIs, Anthropic, Gemini, Azure OpenAI and Sarvam, plus a simulated provider for testing. OpenRouter and Ollama are reachable through the OpenAI-compatible adapter.
Does Coherence connect to ERP or government portals?
No live connection is included today. Tally data, Excel files and e-invoice JSON are imported as files, and ERP, government portal and gate hardware integrations are scoped per deployment.
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Bring AI control to plant operations, not only dashboards
See how Coherence connects gate eligibility, PTW safety, contractor compliance, commercial exposure, and vendor intelligence into one governed operating system.
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