What Tessera Solves
Shelf gaps, ghost out-of-stocks and manual shelf checks
An ERP can show stock while the shelf is empty, planograms drift and shelf checks are often manual. Tessera watches the shelf through fixed cameras and turns each change into an assigned, time-bound task.
Capability Flow
From shelf change to proven replenishment
Five steps close the loop between what the camera sees and what the floor team does.
Capture
Fixed cameras bound to a bay, a detection profile and an angle class.
Read the slot
Each slot is Occupied, Low fill, Empty, Unknown or Stale, with a fill band or unit count and a confidence value.
Alert
Out of stock, low fill, misplacement and camera-stale alerts with severity, SLA minutes and an escalate-to role.
Task
Replenishment tasks are generated from empty and low slots and assigned on a Kanban board.
Prove and report
Associates complete with a photo. Reports roll up response time, completion and SLA breaches.
Capability flow based on the Tessera product modules.
Pipeline Builder
A vision pipeline operators can configure
Each detection profile is a chain that must start at Capture and end at Emit. Reorder modules, then publish a new version per tenant and profile.
Capture
Frames from the camera.
Detect
Find products and slots.
Identify
Match to the planogram SKU.
Quantify
Fill band or discrete count.
Count
Units per facing.
Fuse
Combine frames over a window.
Emit
Publish a state change.
Product Map
One control room, grouped by how stores work
Operations, intelligence, configuration and administration.
Capabilities
What Tessera gives store and operations teams
Every capability maps to a screen in the product.
Live bay and slot view
A planogram view of every slot with SKU, fill band or unit count, confidence, presentability and flags, plus fill history over the last twelve reads.
- Includes: Set ideal facings and compare against live detection.
- Includes: Request a refill directly from a slot.
Fleet and profile control
A camera fleet table by status, with onboarding for RTSP, ONVIF, edge and HTTP/MJPEG streams and encrypted credential storage.
- Includes: Bind each camera to a bay, profile and angle class.
- Includes: Telemetry for frame rate, uptime and confidence.
Alerts with SLA rules
Filter by profile, severity and type, acknowledge in bulk and create tasks from events. Rules carry SLA minutes and an escalate-to role.
- Includes: Alert types cover out of stock, low fill, misplacement and stale cameras.
- Includes: CSV export for downstream reporting.
Tasks completed with photo proof
A Kanban board for open, in-progress and done work, SLA breach flags, reassignment and a floor view for associates to navigate and complete with a photo.
- Includes: Tasks are generated from empty and low slots.
- Includes: Proof photos feed the evidence gallery.
Ask the shelf
Rule-based insight cards flag offline cameras, drift, stockout risk and top offending SKUs, and a chat answers questions grounded in the store's live data.
- Includes: Choose OpenAI, Anthropic, Google Gemini or local Ollama by configuration.
- Includes: Suggested questions help new users start.
Scale across stores
Tenants and stores with shelf health per store, custom roles and permissions, branding, localisation, and read or read-write API keys shown once.
- Includes: English, Hindi, Spanish, French and Arabic with right-to-left layout.
- Includes: Command palette to jump to bays, cameras, SKUs and users.
Trust and Governance
Operational controls for multi-store retail
Tessera is multi-tenant by design and records what operators and the engine do.
Multi-tenant stores
Tenants and stores are isolated, with a store switcher and shelf health per store.
Role-based access
Admin, store manager, associate and viewer roles, with custom roles and a permission matrix.
Protected camera access
Camera credentials are encrypted at rest, and API keys are scoped and displayed only once.
Activity log
Operator and engine actions are written to an audit trail.
Who Uses It
Built for the people who keep shelves full
From head office to the aisle.
Operations managers
Review store-wide shelf health, SLA breaches and top offending SKUs.
Floor supervisors
Acknowledge alerts, create tasks and reassign work.
Replenishment associates
See tasks, navigate to the bay and finish with a photo.
Vision and IT engineers
Onboard cameras and tune detection pipelines per profile.
Frequently Asked Questions
Tessera: common questions
What is Tessera?
Tessera is a retail shelf intelligence platform. It shows live slot state and fill level from in-store cameras, raises alerts, creates replenishment tasks and records proof of completion.
Which cameras does Tessera support?
Tessera supports fixed cameras connected over RTSP, ONVIF, edge devices and HTTP or MJPEG streams, with basic, token or no authentication.
Which AI models power the copilot?
The copilot uses a swappable provider layer for OpenAI, Anthropic, Google Gemini or local Ollama models, selected by configuration. Insight cards are computed from real store data by rules.
What happens when a shelf cannot be read?
Tessera reports Unknown and takes no implied action, rather than producing a fullness number the camera cannot support.
Which store formats does it suit?
Detection profiles cover pharmacy, grocery, electronics, cosmetics and a generic profile, with fill-band or discrete-count quantification.
Explore More
Related Mativyx products
See how Tessera sits alongside the rest of the Mativyx platform family on the products overview.
VectorLedger
Drawing and spend intelligence: comparable part prices with evidence.
Coherence
Multi-plant industrial operations: compliance, permits, quality, contracts and OEE.
Flow
Tender, DPR, audit and cable-sizing workspace for EPC and industrial teams.
Talk To Mativyx
See live shelf state from your store cameras
See live shelf state, alerts and proof-backed replenishment in a Tessera demo.
Request Tessera Demo